Vietnam Business Channel

Covid-19: Zoom video conferencing is the most downloaded app in Vietnam

A woman uses her phone at Tan Son Nhat Airport in Ho Chi Minh City, March 13, 2020.

Covid-19 has forced many people to adapt social distancing and switch to video conferences for work, study and to maintain social contacts with their family and friends.

Reflecting the use of video conferencing software, Zoom Cloud Meetings has pushed Facebook and Tiktok down app store rankings to become the most downloaded application in Vietnam.

The Zoom video conferencing app has become a valuable and useful option for many in Vietnam as businesses shift to a work-at-home model and schools remain shut and classes go online. The app has been downloaded more than 1 millions times and is one of the most popular free apps on both the Apple iOS and Android stores.

Zoom is a California-based, publicly traded company. The company’s primary product is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video.

Zoom users can choose to record sessions, collaborate on projects, and share or annotate on one another's screens, all with one easy-to-use platform. Until the Covid-19 epidemic began, the company’s target market were users in the Education, Financial Services, Government and Healthcare industries.

Zoom allows up to 49 video participants per page in HD quality. Users can also share files, save recording notes, record and save virtual meetings on their hard drive or upload them to a cloud service. These benefits have prompted many offices and schools to use the app for their meetings and online learning. However, users might experience cache error if the app is installed on outdated devices.

Zoom is a NASDAQ publicly traded company and despite a turbulent stock market, shares in Zoom have risen since the Covid-19 pandemic first began. The company won’t report its usage numbers beyond its last reported quarter, but CEO Eric Yuan said on March 4 that the company has seen a “large increase in the number of free users, meeting minutes, and new video cases.”

Vietnamese users have also been downloading other apps to facilitate their working/studying from home in the coronavirus era, including Microsoft Team, Hangouts Meet and Skype.




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