The Ho Chi Minh City Department of Transport has release a new app for users of the city’s bus system that allows users to get updated information on bus routes and schedules. In the future the app will also integrate schedules and updated information for other public transportation systems including the underground metro system and waterbuses.
The new app, Go!Bus has been built by local technology company FPT which says that the system has been developed using the latest technological platform, with a goal of providing a simple and friendly user experiences and accurate information.
Go!Bus is also the first software in Vietnam to integrate public transportation services with Grab services, including GrabBike and GrabCar.
According to he HCMC Department of Transport, the app can offer users detailed itineraries including information on bus routes, maps, schedules and fees. The system will also predict arrival times at specific bus stops, provide alternative routes if necessary, as well as issue reminders, and allow users to share their locations with others.
A unique feature of the system is that allows for the integration of public transport systems with Grab’s bike and taxi services and will allow users to book bikes or cars at the end of their bus, underground or waterbus service
As an example of the systems integration, a customer can go from location A to location B by bus, and then order a Grab service if their final destination is more than 200 meters from the bus stop.
The government believes that the system will allows customers to decide whether traveling by bus or by Grab or combining them will give users the greatest flexibility based upon their immediate transportation need.
This type of flexibility meets HCMC’s urban features, which include small alleys and streets and will be extremely convenient for customers who want to travel using public transports rather than their own motorbikes or automobiles.
FTP said that in building the app, it was designed to also provide information that can assist authorities in improving traffic management across the city in real time and will cut down on the use of personal vehicles in the city’s core areas, such as Districts 1, 3 and 5.
According to a representative from FPT.IS, Go!Bus saw positive results within a week of release, with over 8,000 downloads in the first 3 days, and over 32,000 downloads in the first week. Downloads are continuing to increase at a daily rate of 20%.